The overspend range is based on findings from our previous small business IT reviews. It represents historical observations, not guaranteed savings or predicted outcomes. Actual results vary depending on your IT environment, provider arrangements, contract terms and billing history.
IT audits powered by AI.Deeper investigation. Clearer answers.
We combine decades of IT expertise with AI-powered analysis to investigate your technology environment at a depth and scale traditional audits struggle to achieve. From infrastructure and cybersecurity to licensing, expenditure and compliance, we uncover hidden risks, inefficiencies and opportunities, then turn the findings into clear, actionable recommendations.
Your IT provider knows your systems, controls the information and sends the invoices.
But who's checking they're acting in your best interests?
We bring independent expertise, AI-powered investigation and complete transparency. We put the advantage back on your side.
AI expands the investigation. DEEPTECH delivers the judgement.
A comprehensive IT audit once meant weeks of examining invoices, support tickets, contracts and infrastructure, putting it beyond the reach of most small businesses.
AI changes the equation.
We can now investigate thousands of records, identify hidden costs, benchmark expenditure and uncover risks in a fraction of the time.
Crucially, AI lets us analyse more evidence, not simply read it faster. Invoices are cross-referenced against contract obligations, licensing entitlements, support ticket history and technical evidence, revealing relationships a conventional review could easily overlook: a service billed but never delivered, a licence paid for twice, a response time promised on paper and never measured in practice.
But AI is only part of the story. Every finding is assessed by experts with 28 years of experience designing, delivering and managing the very IT services being audited.
AI brings the investigative power. We bring the experience to know what matters.
Every Record Examined. Not Just a Sample.
Our AI-powered analysis examines every available invoice line, contract clause, licence record and support ticket you provide, uncovering patterns, discrepancies and hidden costs that traditional reviews can overlook.
No selective sampling. No shortcuts. Just a deeper, more comprehensive investigation of your IT environment.
Benchmarked Against the Australian Market
We assess your IT charges against indicative Australian market rates for comparable services, using published pricing and our own industry experience and engagement data.
We consider service scope, contract terms and delivery expectations to identify potential overcharging, pricing inconsistencies and opportunities for better value.
No guesswork. No assumptions disguised as facts. Just evidence-backed comparisons to help you understand whether you're paying a fair price.
Continuous Oversight. Not Just a One-Off Audit.
Our AI-powered analysis reviews each new invoice, identifying unexplained price increases, duplicate charges, unused services and rates that no longer match your contract.
Instead of discovering months or years of unnecessary expenditure during your next audit, we identify discrepancies as they emerge.
Because keeping your IT costs under control shouldn't be a once-a-year exercise.
Experience Turns AI Findings Into Action
AI uncovers the patterns, inconsistencies and hidden risks. Our 28 years of experience on the IT provider side tells us what those findings really mean, which ones matter and how to challenge them.
We know how IT services are priced, how contracts are structured and how providers justify their charges. More importantly, we know what constitutes a fair deal and where improvements can be made.
AI uncovers the evidence. Experience delivers the judgement. Independence puts your interests first.
Scope and method: a review covers the invoices, contracts and billing history you provide for the review period. Benchmarks are indicative, built from published Australian market pricing and our own engagement data, and are neither a formal valuation nor a guarantee of savings. Findings depend on your provider, contract terms and record quality.
No vendor influence. No commissions. No hidden agendas.
AI uncovers the evidence. Our experience delivers the judgement. Your interests come first.
Three ways to find out what your IT provider is really costing you.
IT Provider Audit
Most businesses have no idea whether their IT provider is good value. We find out — independently, in plain English.
Learn more →IT Cost & Contract Review
Most small businesses pay more for IT than they need to. The waste is rarely obvious — but it is always recurring.
Learn more →SLA & Performance Accountability
If your provider promises a four-hour response, you should be able to prove whether they delivered it.
Learn more →Independent reviews, cost control and ongoing accountability.
IT Provider Audit
Most businesses have no idea whether their IT provider is good value. We find out — independently, in plain English.
IT Cost & Contract Review
Most small businesses pay more for IT than they need to. The waste is rarely obvious — but it is always recurring.
SLA & Performance Accountability
If your provider promises a four-hour response, you should be able to prove whether they delivered it.
Procurement & Vendor Negotiation
You don't need to be a technology expert to get a fair price. You need someone on your side of the table.
Independent IT Health Check
A second opinion on your systems, security and backups — before something goes wrong.
Ongoing IT Oversight
An independent advocate in the room, every quarter — so the accountability does not lapse.
Small Business IT Support
For businesses that want a provider they can actually talk to — or help moving away from one they cannot.
AI Readiness & Adoption
AI is cheap to try and expensive to get wrong. We help small businesses use it where it genuinely saves time.
Seven ways we put you back in control.
Every engagement is independent, fixed-fee and written in plain English. AI does the reading, we do the judgement — and there are no commissions or vendor agendas anywhere in it.
AI Readiness & Adoption
Find the handful of tasks where AI actually saves your team hours, set it up safely, and measure whether it earned its cost.
Learn moreIT Provider Audit
An independent look at what your provider is charging, what they are delivering, and where the gaps are.
Learn moreCost & Contract Review
Find unused licences, duplicate tools, hidden markups and contract terms that no longer serve you.
Learn moreSLA Accountability
Measure response times and uptime, then report them monthly so promises become visible.
Learn moreProcurement & Negotiation
Benchmark pricing and negotiate renewals with someone on your side of the table.
Learn moreIndependent Health Check
A plain-English second opinion on your security, backups and resilience — before something breaks.
Learn moreOngoing Oversight
A quarterly review and monthly invoice check, so the accountability does not lapse.
Learn moreYour IT provider knows what they're selling. You shouldn't have to take their word for it.That's why independent IT audits matter.
Most IT providers are honest, capable professionals. The problem isn't necessarily integrity. It's the absence of independent oversight.
When the same company recommends the technology, sets the price, delivers the service and measures its own performance, who's making sure your interests come first?
Unused licences go unnoticed. Contracts renew without scrutiny. Service levels are promised but rarely verified. Projects are recommended, scoped and priced by the very people who profit from delivering them.
Individually, these issues are easy to miss. Collectively, they can cost businesses thousands while quietly introducing inefficiencies, unnecessary complexity and risk.
That's why DEEPTECH exists.
We combine 28 years of IT experience with AI-powered investigation to examine the details, challenge the assumptions and uncover what traditional reviews often miss.
Independent expertise. Evidence-backed answers. Someone firmly on your side of the table.
Three steps. Fixed fee. Plain English.
We Investigate. AI Analyses. Experts Verify.
Our AI-powered analysis examines every available invoice, contract, support ticket and licence record, uncovering inconsistencies, hidden costs and potential risks.
Our experienced IT specialists then validate the findings, question what doesn't add up and assess whether you're receiving the services you're paying for.
A comprehensive, independent investigation of your IT provider, backed by evidence, experience and absolutely no vendor influence.
You Get the Facts. Not the Jargon.
A clear, concise, evidence-backed report showing what's working, where your provider may be falling short, what you're paying for but not receiving, and where costs or risks can be reduced.
Every finding comes with a practical recommendation, a clear priority and an explanation of its financial or operational impact.
No technical waffle. No guesswork. Just independent answers and a clear plan of action.
You Decide. With the Facts on Your Side.
Keep your existing IT provider, negotiate better terms, demand improved service or explore alternatives. Whatever you choose, you'll have the independent evidence and expert advice to make an informed decision.
No pressure. No hidden agenda. Just the knowledge and confidence to take control of your IT.
This is what lands on your desk.
A score you can read in seconds, the findings behind it in plain English, and the dollars attached to each one. No dashboards to interpret, no 90-page technical appendix, and nothing you need an IT background to understand.
Material overspend, plus service levels that were promised but never reported.
34 licences paid for seats nobody holds.
11 invoice lines billed above the agreed rate.
4 of 9 response targets missed, with no reporting supplied.
Jobs complete, but the last restore test was 2023.
MFA absent on 6 of 14 administrator accounts.
22 assets with no recorded owner or warranty.
- Critical$8,940 / yr
Licences billed for staff who had already left
34 seats across two vendors invoiced monthly, with no matching active mailbox or account.
- High$12,600 / yr
Charges above the contracted rate schedule
11 invoice lines billed at rates above the agreed schedule, averaging 14% over the term.
- High$3,760 credits
Response targets missed with no credit claimed
4 of 9 priority-one response targets exceeded in the period. No service credit was ever raised.
- Medium$6,100 / yr
Overlapping collaboration platforms
Three tools covering the same requirement, one of them fully redundant but still renewed.
- MediumUntested
Backup restore never tested
Backups run nightly and report success, but no restore has been attempted in over two years.
Recurring savings of $27,640 plus $3,760 in uncontested service credits. An estimate, subject to contract terms and provider confirmation.
Illustrative example only. It is an anonymised composite of findings from our reviews, not a specific client and not a prediction of your results. What a review finds depends on your provider, your contract terms and the records you provide.
Book a consultWe know how invoices are built, where margin hides, and which promises are realistic.
No commissions, no referral fees. Only what is right for your business.
You know the cost before we start. No open-ended hourly consulting.
"DEEPTECH has been with us since the inception of Hardy Bowen over 20 years ago. They carried out our initial IT set up and continue to maintain our IT to the highest standard. Their knowledge, skills and support in this area are exceptional."
Let's find out what your IT is really costing you.
Book a consult with an independent IT expert. Bring your latest IT invoice, and we'll help you understand what you're paying for, identify anything worth questioning and explain where a deeper review could uncover hidden costs or risks.
No sales pitch. No vendor bias. No obligation to change providers. Just independent advice backed by 28 years of experience.
Unit 17/11 Sainsbury Road
O'Connor WA 6163, Australia
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